The escalation of a dispute can often be avoided through careful strategic planning as well as a clear definition of the potential alternative to a negotiated outcome (commonly referred to as BATNA – “best alternative to a negotiated agreement”). Both can help lay the groundwork for strategic negotiation – a step that may make good sense even if it should be contemplated that it may ultimately not be possible to avoid escalation.
In this field BODENHEIMER not only advises but also trains executives and accompanies its clients or, if the client so wishes, even takes over the negotiations on behalf of the client .
CONTACTS FOR THIS DISPUTE RESOLUTION METHOD: